Privacy Policy for Danara Cakery & Eventz
Last updated: [5 November 2024]
Thank you for choosing Danara Cakery & Eventz (“we,” “us,” “our,” or “the Site”). Your privacy is essential to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit, interact with, or make purchases through our services, including our website (the “Site”) and other services we may offer (collectively, the “Services”). By accessing our Site, you agree to the terms outlined in this Privacy Policy. “You” refers to any user of the Services, including customers, website visitors, or anyone else from whom we collect information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect any operational, legal, or regulatory changes. When we do so, we will post the revised policy on the Site with an updated “Last updated” date. We encourage you to review this policy periodically.
1. Information We Collect and How We Use It
We gather personal information based on your interactions with us, as described below. This helps us provide and improve our Services, respond to your inquiries, process your transactions, and comply with legal obligations.
A. Information You Provide Directly to Us
When you engage with Danara Cakery & Eventz, you may provide personal information, such as:
Contact Details: Name, address, phone number, and email.
Order Information: Billing address, shipping address, payment confirmation, email, and phone number.
Account Information: Username, password, and security questions for account security.
Customer Support Information: Any information you choose to share when communicating with us.
Usage: We use this information to manage orders, provide Services, communicate with you, and facilitate customer support. Refusing to provide this information may limit the Services we can offer.
B. Automatically Collected Information
We may automatically collect certain data about how you interact with our Services (“Usage Data”) using cookies and similar technologies. This data may include:
Device Information: IP address, browser type, and network details.
Activity Information: Pages visited, duration, and usage patterns.
Usage: This information helps us understand your preferences and improve the Site experience. You may disable cookies via your browser, though this may affect the functionality of some Services.
C. Information from Third Parties
We may obtain your information from third-party partners, including vendors and service providers, to support order fulfillment, payments, and marketing.
2. How We Use Your Personal Information
Providing Products and Services
To perform our contract with you, we use your information to process orders, manage accounts, and support your interactions with Danara Cakery & Eventz. This includes fulfilling orders, processing payments, handling returns, and facilitating customer support.
Marketing and Advertising
We may use your contact information for marketing purposes, such as sending promotional materials about new products or offers. You may unsubscribe from these communications at any time.
Security and Fraud Prevention
To safeguard your information, we use certain data to monitor and prevent fraudulent activity on the Site.
Service Improvement and Communication
Your information helps us improve our offerings and enhance the Services. We may also use it to respond to inquiries and provide support.
3. Sharing Your Information
We may share your information in the following situations:
With Service Providers: Such as payment processors, delivery services, and customer support.
For Business Operations: With affiliates or business partners to fulfill orders or manage accounts.
With Legal Authorities: To comply with legal obligations or protect our rights.
As Directed by You: For example, when using social media features or payment options.
4. Cookies
Our Site uses cookies to enhance user experience and gather analytics on user activity. Cookies help us remember your preferences, provide tailored advertising, and facilitate other functions. You may disable cookies in your browser settings, though this may limit certain functionalities.
5. Security and Data Retention
While we implement reasonable security measures, please note that no system is entirely secure. We encourage you to protect your account credentials. We retain your information only as long as necessary to fulfill the Services, resolve disputes, and comply with legal obligations.
6. Your Rights
Depending on your location, you may have the following rights:
Right to Access: You can request access to your data.
Right to Delete: You can request the deletion of your information.
Right to Correct: You may request corrections to inaccurate data.
Right to Opt Out of Marketing: You may unsubscribe from promotional communications.
Right to Restrict Processing: You may request limitations on how we use your information.
To exercise these rights, please contact us using the details below. We may verify your identity before processing requests.
7. Third-Party Websites
Our Site may link to third-party sites not controlled by Danara Cakery & Eventz. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Danara Cakery & Eventz does not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us, and we will remove it as required by law.
9. International Transfers
Your information may be processed outside your country of residence, in compliance with legal standards applicable to your location.
10. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Danara Cakery & Eventz
[email protected]
Cameroon – Southwest – Buea
Effective Date: [5 November 2024]
