Delivery & Collection

Cake Deliveries
At Danara Cakery, we currently offer delivery services within designated areas in Buea, Cameroon. For orders outside of this region, please reach out to us directly to discuss delivery options. Please note that all delivery arrangements must be confirmed at the time of order. If you have questions or need assistance, contact us at +237694758660 or email [email protected].

Cake Collections
You are welcome to pick up your order from our location in Buea. When placing your order online, simply select the “Collection” option and choose your preferred date and time. If you’re delayed, don’t worry—your order will be held until the end of the day. If you need to adjust your collection time, please contact us at +237694758660 or email [email protected], and we’ll do our best to accommodate you.

Collection Details
For collection, please have your order confirmation available, and we may ask you to sign a disclaimer indicating that you’ve received your order in good condition. Once collected, the care and handling of the product become your responsibility. We provide handling and storage instructions with each order and recommend a stable, temperature-controlled environment during transportation. Due to the delicate nature of our products, we advise against using motorcycles or bicycles for collection and recommend keeping travel times under 30 minutes, especially in warm weather.

Missed Collection
If an order is not collected at the scheduled time, we will retain it for 24 hours. During this time, please contact us at +237694758660 or [email protected] to arrange a new pickup time. Please note that refunds or replacements are not available for orders that are not collected on the agreed date. For more information, refer to our Terms and Conditions.

This policy keeps our customers informed and reassures them about the handling of their orders.